FAQs
Does your beachwear have an end of life date?
The answer is no. On the other hand, it is recommended to replace your jersey 2 years after your purchase due to washing and normal wear of the fabric.
There is no expiration date strictly speaking because everything depends on the frequency and conditions of use.
Indeed, the more the garment is worn, the more it will be worn, the more its textile fibers will expand, the more they will be likely to allow UV rays to pass through.
So, if you find that your bathing suit or clothing is getting very worn and loose, it's time to change it! Come and see the shop and the new arrivals
FAQ'S
SIZES
What size to take?
Our size chart is indicated on each of the products on the online store.
Still not sure of the size? Write to us at info.krabeo@gmail.com and we can tell you the size to order according to your measurements.
CARE OF YOUR JERSEY
How should I clean my jersey?
To keep it beautiful for a long time, it is advisable to wash it in cold water or by hand and hang it to dry, avoid the dryer.
OUT OF STOCK
I'm in love with a jersey, but it's out of stock in my size. Can you let me know when he'll be back?
Absolutely ! When the jersey is back, you can be notified by email. Just click the"Notify me when available"button and you can shop it again, and you'll be the first to know it's back!
PACKAGE
My package has still not arrived?
The reference number of the parcel informs you that it has arrived but you still have not received it? Contact us by email at info.krabeo@gmail.com and we will make sure to find a solution to help you!
RETURN/EXCHANGE
The size is not the right one, how can I exchange it?
Any exchange is allowed within 7 days of your purchase. The labels must be intact and the jersey must not have been worn or washed.
You must return it to us with your return slip to the following address:
KRABEO
7320 Johanne Street,
La Prairie, J5R 0L2
Why can't we be refunded?
For inventory and logistical reasons, we do not issue refunds. If you have any questions about this, we will be happy to give you more information. You can contact us at info.krabeo@gmail.com.
I live outside of Canada, can I do an exchange?
We are unable to make exchanges for orders made outside of Canada. If necessary, we will be happy to offer you a credit note without expiry date for the value of your purchase.
Would you like to become an ambassador or do a collaboration?
Do not hesitate to write to us ! Simply send us your project with all the details at info.krabeo@gmail.com and we will take the time to read you!
